Kern River Fly Fishing Forum - Redington boots blew up...

troutinator

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Posts: 3159
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Redington boots blew up...
Jul 6^th, 2012, 9:03pm

sort of. I bought a new pair of Redington Skagit wading boots last November and after wearing them about 20X, I experienced a blow out on my right boot when the felt sole came about 90% off while wading. cry

I still had about a 1/4 mile hike back to my camp with my sole flopping under my boot. I contacted Redington and a spokesman was quick to tell me to box the pair and ship them right out to their company in Bainbridge, WA. Hopefully, in a couple of weeks I'll be owning a new pair of boots. Unfortunately, I had planned on going up to Wishon/Dinkey Creek area next weekend. Still going, but using old tennis shoes for my wading. Sweet! Just like old times. Cheesy

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Pastor Mike Silver Member SSFFC, FFF, SVFFC Posts: 208 Gender:	Re: Redington boots blew up... Reply #1 - Jul 6^th, 2012, 9:30pm Sounds like you will still have fun. I did purchase a pair of the Korker Redside with the soles that you can change. I am pretty happy with them so far. I did like that ability to change the sole. I do seem to go through soles, it these made sense.
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tkflyfisher7

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Re: Redington boots blew up...
Reply #2 - Jul 7^th, 2012, 8:01am

You may very well get those new boots (or the old one's fixed) before you go. If I'm not mistaken, Sage bought out Redington (hence the Bainbridge address) and Sage has always had a reputation of excellent and timely customer service. In fact, I sent in a broken rod to Sage and asked if they could expedite the service as I had an upcoming trip and from Paso Robles, Ca. to Washington and back they got it back to me in 6 days all fixed and ready to go! Excellent service and good people.

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troutinator

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Posts: 3159
Gender: male

Re: Redington boots blew up...
Reply #3 - Jul 7^th, 2012, 10:23pm

Quote from tkflyfisher7 on Jul 7^th, 2012, 8:01am:

You may very well get those new boots (or the old one's fixed) before you go. If I'm not mistaken, Sage bought out Redington (hence the Bainbridge address) and Sage has always had a reputation of excellent and timely customer service. In fact, I sent in a broken rod to Sage and asked if they could expedite the service as I had an upcoming trip and from Paso Robles, Ca. to Washington and back they got it back to me in 6 days all fixed and ready to go! Excellent service and good people.

Well, if I got a new pair of boots by Friday, I would be both surprised and extremely happy.

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bluefish

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Posts: 865

Re: Redington boots blew up...
Reply #4 - Jul 9^th, 2012, 4:49pm

Quote from tkflyfisher7 on Jul 7^th, 2012, 8:01am:

You may very well get those new boots (or the old one's fixed) before you go. If I'm not mistaken, Sage bought out Redington (hence the Bainbridge address) and Sage has always had a reputation of excellent and timely customer service. In fact, I sent in a broken rod to Sage and asked if they could expedite the service as I had an upcoming trip and from Paso Robles, Ca. to Washington and back they got it back to me in 6 days all fixed and ready to go! Excellent service and good people.

TK, you're correct that Redington is owned by Sage and seems to treat it the same way they do the higher end products. They stood behind a rod I bought in '96, as they assumed liablility for previous warranties. Not only did I get great service, they were friendly and helpful. Nice to see, nice to know.
Hope they take care of your boots quickly, Scott.

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troutinator Diamond Member Posts: 3159 Gender:	Re: Redington boots blew up... Reply #5 - Jul 13^th, 2012, 3:11pm Came home from work and found a box of new Redington wading boots from Sage. Wow! Great service! Leaving for camping/fishing in about an hour. How cool is that? New wading boots or old tennis shoes; tough choice.
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Pastor Mike Silver Member SSFFC, FFF, SVFFC Posts: 208 Gender:	Re: Redington boots blew up... Reply #6 - Jul 13^th, 2012, 3:16pm Very cool, enjoy your trip.
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Richard_Cullip

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Posts: 2958
Gender: male

Re: Redington boots blew up...
Reply #7 - Jul 13^th, 2012, 5:32pm

Quote from troutinator on Jul 13^th, 2012, 3:11pm:

Came home from work and found a box of new Redington wading boots from Sage. Wow! Great service! Leaving for camping/fishing in about an hour. How cool is that? New wading boots or old tennis shoes; tough choice.

Sweet! Gotta love the great service from Redington and good timing on the delivery.

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Arnell

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Posts: 32
Gender: male

Re: Redington boots blew up...
Reply #8 - Jul 13^th, 2012, 9:00pm

Quote from troutinator on Jul 13^th, 2012, 3:11pm:

Came home from work and found a box of new Redington wading boots from Sage. Wow! Great service! Leaving for camping/fishing in about an hour. How cool is that? New wading boots or old tennis shoes; tough choice.

Agreed, awesome. I guess we can mark this company gold stars for customer service. Thanks for the update.

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Arnell

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The worst day fishing is still better than a great day at work.

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